Cookie Policy

Last Updated: October 28, 2025

1. Introduction

This Cookie Policy explains how GatesFlow ("we," "our," or "us") uses cookies and similar tracking technologies on our website and services (collectively, the "Services"). This policy should be read in conjunction with our Privacy Policy.

By using our Services, you agree to the use of cookies as described in this policy. You can control and manage cookies through your browser settings and our cookie consent tool.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.

2.1 Types of Cookies by Duration

  • Session Cookies: Temporary cookies that expire when you close your browser. These are used to maintain your session while using our Services.
  • Persistent Cookies: Cookies that remain on your device for a set period or until you delete them. These remember your preferences across multiple sessions.

2.2 Types of Cookies by Source

  • First-Party Cookies: Set by GatesFlow directly when you visit our website.
  • Third-Party Cookies: Set by third-party services we use (e.g., analytics providers, payment processors).

3. Similar Technologies

In addition to cookies, we may use other tracking technologies:

  • Local Storage: Similar to cookies but can store more data. Used for application functionality and user preferences.
  • Session Storage: Temporary storage that is cleared when you close your browser tab.
  • Web Beacons: Small transparent images used to track user behavior and measure website traffic.
  • Pixels: Tiny invisible images embedded in emails or web pages to track opens and clicks.

Throughout this policy, references to "cookies" include these similar technologies.

4. Why We Use Cookies

We use cookies for the following purposes:

Essential/Necessary Cookies

Required for the Services to function properly. These cookies enable core functionality such as security, authentication, and basic operations. Without these cookies, the Services cannot work properly.

Functional Cookies

Used to remember your preferences and choices, such as language settings, theme preferences, and UI customizations. These cookies enhance your experience but are not strictly necessary for the Services to function.

Analytics/Performance Cookies

Used to understand how visitors use our Services, including which pages are most popular, how long users spend on pages, and what errors occur. This helps us improve the Services and user experience.

Marketing/Advertising Cookies

Used to deliver relevant advertisements and track advertising campaign effectiveness. These cookies may also be used to limit the number of times you see an advertisement.

5. Cookies We Use

Below is a detailed list of cookies used by GatesFlow:

5.1 Essential Cookies

Cookie NamePurposeDuration
session_tokenAuthenticates your session and keeps you logged in7 days
csrf_tokenSecurity token to prevent cross-site request forgery attacksSession
load_balancerRoutes your requests to the correct server for performanceSession

5.2 Functional Cookies

Cookie NamePurposeDuration
theme_preferenceRemembers your theme choice (light/dark mode)1 year
languageStores your preferred language1 year
ui_preferencesStores your UI customizations and layout preferences6 months

5.3 Analytics Cookies

Cookie NamePurposeDuration
_gf_analyticsTracks page views, user interactions, and usage patterns2 years
_gf_sessionTracks session duration and user engagementSession

5.4 Third-Party Cookies

We use services from trusted third parties that may set cookies:

  • Stripe: Payment processing (essential for checkout)
  • Google OAuth: Third-party authentication (if you use Google sign-in)
  • Microsoft OAuth: Third-party authentication (if you use Microsoft sign-in)

These third-party services have their own cookie policies, which you can review on their respective websites.

6. Cookie Consent and Your Choices

6.1 Cookie Consent Banner

When you first visit our website, you will see a cookie consent banner that allows you to:

  • Accept all cookies
  • Accept only essential cookies
  • Customize your cookie preferences by category

Essential cookies will always be set because they are necessary for the Services to function. All other cookies require your consent before being set.

6.2 Managing Cookie Preferences

You can change your cookie preferences at any time by:

  • Clicking the "Cookie Settings" link in our website footer
  • Accessing cookie settings through your account preferences (for logged-in users)
  • Using your browser's cookie management tools (see below)

6.3 Browser Settings

You can control and manage cookies through your web browser settings. Most browsers allow you to:

  • View cookies stored on your device
  • Delete all cookies or selected cookies
  • Block third-party cookies
  • Block all cookies from specific websites
  • Block all cookies entirely
  • Delete cookies when you close your browser

Links to cookie management instructions for popular browsers:

  • Google Chrome: Settings → Privacy and Security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Cookies and website data
  • Microsoft Edge: Settings → Privacy, search, and services → Cookies and site permissions

Important: Blocking or deleting cookies may impact your experience and some features may not work properly.

7. Impact of Disabling Cookies

If you disable cookies, certain features of our Services may not function properly:

  • Essential Cookies Disabled: You will not be able to log in or use core functionality of the Services
  • Functional Cookies Disabled: Your preferences will not be saved, and you'll need to reset them each session
  • Analytics Cookies Disabled: We will not be able to improve the Services based on usage data, but your experience will not be significantly affected

8. Do Not Track (DNT)

Some browsers have a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. At this time, there is no universal standard for how websites should respond to DNT signals.

We currently do not respond to DNT browser signals. However, you can use the cookie consent tools described above to control tracking cookies.

9. Cookies and International Users

If you are accessing our Services from outside the United States, please be aware that cookies may be transferred to, stored, and processed in the United States or other countries where our servers and service providers are located.

For EU/EEA/UK Users: We comply with the ePrivacy Directive and GDPR requirements regarding cookies. We will obtain your consent before setting non-essential cookies and provide you with clear information about each category of cookies.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of any material changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Displaying a notice on our website
  • Sending you an email notification (for significant changes)

We encourage you to review this Cookie Policy periodically.

11. Contact Us

If you have questions about this Cookie Policy or how we use cookies, please contact us:

Email: privacy@gatesflow.com

Subject Line: Cookie Policy Inquiry

Mailing Address:

DataCover LLC (d/b/a GatesFlow)
110 Somerville Ave Suite 266
Chattanooga, TN 37405

12. Additional Resources

For more information about cookies and online privacy: