Field Service Management
Complete field service management built into the GatesFlow AI Operating System. Dispatch crews, track jobs in real-time, capture documentation, and invoice on the spot — all connected to your back office.
Field Service Features
Everything your field teams need to complete jobs efficiently and keep customers informed:
Dispatch Management
Intelligent dispatch board with drag-and-drop assignment, skill matching, proximity routing, and real-time crew availability across all service areas.
Mobile Crew Access
Full-featured mobile app for technicians — view job details, access customer history, update status, and capture data from anywhere in the field.
Job Completion Tracking
Real-time job progress updates with checklist verification, time stamps, status transitions, and automatic notifications to customers and dispatchers.
Photo Documentation
Before-and-after photo capture, annotated images, and document attachments — all linked to the job record for complete visual work history.
Time Tracking
Automatic clock-in/out with GPS verification, travel time tracking, break logging, and direct integration with payroll and invoicing.
Customer Signatures
On-site digital signature capture for work authorization, completion approval, and service agreements — stored securely with the job record.
Part of the AI Operating System
Field service connected to scheduling, CRM, inventory, and invoicing — all powered by AI:
Empower Your Field Teams
Give your crews everything they need in the field — real-time dispatch, mobile access, and instant invoicing — all within the GatesFlow AI Operating System.